GDPR Privacy Policy

About:

This Policy explains how Callback Management Ltd.  ("we") collect information about you and your use of this website, how we use this information, who that information is sent to and how you can view and amend the information we hold about you.

When we refer to 'personal information' in this Privacy Policy we mean information which identifies you as an individual or is capable of doing so. For example, applying to join our agency to be represented by us.

How do we collect information about you and your use of this website?

 

We may collect information about you or your use of the service:

  • When you apply for representation or contact us with questions

  • When you communicate with our agents and support staff

  • When you take part in surveys or provide us with feedback

  • If you submit to us information of any kind via social media, phone or email

  • To make Callback Management work even better for you, we may collect information about your preferences based on your use of this website.

How do we use your personal information? 

 

We may use this information to:

  • Review the content submitted to us to shortlist potential talent

  • To contact you in relation to any enquires or submissions made

  • Prevent and detect criminal activity, fraud and misuse of or damage to our network and / or brand

  • For other administrative purposes.

Whom do we disclose this information to?

From time to time we will compile aggregate statistics about the service and we may share them with reputable third parties. These statistics will not contain information that would enable any third party to identify you personally.

We may disclose your personal information to members of the Callback Management team, but only to the extent necessary to provide and operate the services you requested, or as otherwise provided by this Privacy Policy.

We will disclose personal information to comply with all applicable laws and lawful requests by the appropriate authorities.

How long do we keep the data?

 

Unless there is a specific legal requirement to keep the information, we will retain your personal data for no longer than necessary for the purposes for which the data has been collected or for which it is to be further processed.

Applications for representation:

Once we've reviewed your application and if  you've been unsuccessful, we hold your application on file for 1 month. We do this as we encourage talent to work on their craft and apply again at a later date with a clean slate.

If you are successfully shortlisted and offered employment:

Both parties agree on a more in depth privacy policy concerning your data use and how we use your data on your behalf and going forwards.

Other FAQ's:

Do we use your data outside of Europe?

We do transfer data outside Europe but in accordance with the Data Protection Act.

 

How can I find out what information you have about me?

Please contact a member of the team  (Monday - Friday  9am - 6pm GMT)  via our team email address:  info@callbackmanagement.com 

You can also write to us via our business address:

CallBack Management, Kemp House,, 152-160 , City Road , London, EC1V 2NX

Or phone us using our team number:  0203 633 5031

How can I amend my personal information?

You can ask us at any tome to remove your personal data by contacting one of the team via the methods outlined above. 

How do you protect my personal information?

We will protect your personal data by all appropriate security measures.

 

What about Third Party Sites?
Third party sites that you can access from our website are not covered by our Privacy Policy and we accept no responsibility or liability for use of personal information by operators of these sites.

Changes to this Privacy Policy
We may make changes to this Privacy Policy from time to time. Your continuing use of our services indicates your agreement to the use of your personal information as set out in this Privacy Policy.

©2019 CallbackManagement

Tel: 0203 633 5031

CallBack Management
Kemp House,
152-160 City Road 
London
EC1V 2NX

Info@callbackmanagement.com